At Midwest Tire & Valparaiso Tire we value our customers and their opinons. We would like to hear any feedback you may have.

Your feedback will help us continue to offer the best in service for our customers.

After you fill out the survey you will receive coupons by email on a regular basis and each week we draw one survey for a FREE OIL CHANGE. *MOST CARS AND LIGHT TRUCKS

Thank you for taking a few
moments to tell us about your experience.

Sincerely,
Midwest Tire & Valparaiso Tire

First Name:

Last Name:

Email Address:

*Required to win oil change

Invoice #:

Visit Date:

Location & Staff Member Who Helped You:

Select Your Area

Location:
Staff Member:

1) When you entered our store, were you greeted courteously?

Yes No

2) Do you feel our staff listened to your needs or concerns?

Yes No

3) Was your vehicle ready when promised?

Yes No

4) Were you given an explanation of the work performed?

Yes No

5) If Additional work was reccomended was it clearly explained?

Yes No Other (Please Specify)

6) Based on this experience, how likely are you to recommend Midwest/Valpo Tire to a friend, family member or work associate?

Very Likely
Likely
Unlikely
Very Unlikely

7) What is the main reason you chose Midwest Tire or Valparaiso Tire?

Repeat Customer
Reputation
Recommended by someone
Coupon or other advertisement
Proximity to my home or office

8) How did you first learn about Midwest Tire & Valparaiso Tire?

Driving By
Friend or relative
Tv ad
Internet search
Yellow Pages
Newspaper

9) How clean did you find our showroom and waiting area?

Very Clean Clean Dirty Very Dirty

10) How clean did you find our restrooms?

Very Clean Clean Dirty Very Dirty

11) Additional comments or suggestions for services you would like us to offer

Additional Suggestions/Comments